Role: The primary purpose of this position is to oversee, coach and direct a team of highly skilled Call Center agents ensuring professionalism, high-quality service and sales, and quality resolution while meeting Key Performance Indicators (KPIs), Key Risk Indicators (KRIs) and Service Level Agreements (SLAs). This individual will display strong initiative, decision making, creative issue solv...
================================================================================================================================== To take phone calls from the field on IT incidents being raised via the FFHD and provide the next level of support , and improve resolving IT issues during first point of contact with the help desk. Utilizing the Service Now tool to manage and record incident report...
About National Grid The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Whether you're fresh out of school or an experienced professional, a career with us means a place at the leading edge. It means thrilling potential and the support for training and development to reach your ...
An amazing opportunity to join 1 of the top five largest ESCOs in NY in high growth mode! Marathon Energy is seeking a positive, goal-oriented customer service/inside sales representative in its Syracuse office. Applicant must possess excellent customer service, communication, listening, time-management expertise, and be a team member. Responsibilities include handling incoming calls and making...
Position overview: An amazing opportunity to join 1 of the top five largest ESCOs in NY in high growth mode! Marathon Energy is seeking a positive, goal-oriented Inside Sales Manager in its Syracuse office. Perfect applicant must have exceptional expertise to lead, motivate, and manage a team responsible for customer care and sales/retention. Applicant must possess excellent inside sales, custo...
Ref ID: 02890-950163XXXX Classification: Customer Service Compensation: $13.00 to $15.00 per hour Customer Service Representative Opportunities! OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role wi...
Job summary Customer Service and Sales our web siteat: rfacquisitiongroup Our Customer Service / Sales Rep position will include training in the following areas: :Sales, Marketing and Customer Service :Presentations to Business Prospects :Acquiring new customers on behalf of our clients :Working directly with Leaders :Travel Opportunities :Growth opportunity to Management Position responsibilit...
Our Top Fortune 500 Companies Have Been Looking For YOU! Position title: Insurance Verification Specialist Location: Syracuse, NY Duration: 6+ Months Responsibilities and Duties Include (but are not limited to): * Responsible for reviewing patient's case and insurance benefits coverage via phone and computer systems, updating verification log. * Provides relevant info upon verification of cover...
Cascade Maverik Lacrosse is seeking a Team Coordinator, Gloves (Customer Service Representative), for our business sales operations, located in Liverpool, NY The Team Coordinator for Gloves will be responsible for delivering pleasant, professional, accurate and timely details to our customers' inquiries, building and maintaining long-term business relationships with both internal and external c...
Medical Record Technician About Centauri Health Solutions: Centauri Health Solutions is a healthcare technology and services company powered by analytics. Our tailored solutions enable health plans and hospitals to manage variable revenue, through a custom-built workflow platform, which seamlessly integrates cross-functional service and support. We offer Risk Adjustment, a variety of Eligibilit...
Position overview We are currently looking to train five Assistant Manager trainers to help oversee our clients locations and help with the expansion goals. This is an entry:level position with the opportunity to learn managerial skillsets in months, to build your resume We are looking for several qualified individuals to train in: : MARKETING : BUSINESS DEVELOPMENT : TRAINING : SALES MANAGEMEN...
Role: Research, resolve and respond to a wide variety of member issues and requests received electronically or by phone with a strong degree of professionalism, service and sales. Deepen member relationships through the introduction of products and services compatible with member need. Required functions & Responsibilities: 65% Respond to member questions and resolve critical issues received th...
Job overview R and F Acquisition Group is a leading Sales and Marketing Company with its office based in Syracuse, NY Were rapidly growing company with expanding opportunity for new comers We offer workshops for Entry Level candidates looking to get into a management role within 6:twelve months time. Entry level candidates will spend time learning about our clients retention, values, missions, ...
Position overview We are currently looking to train five Assistant Manager trainers to help oversee our clients locations and help with the expansion goals. This is an entry:level position with the opportunity to learn managerial skillsets in months, to build your resume We are looking for several qualified individuals to train in: : MARKETING : BUSINESS DEVELOPMENT : TRAINING : SALES MANAGEMEN...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every cu...
Job summary Are you looking for a new career? Tired of folding shirts over and over? Do you feel like you are stuck in the mall? Been there done that. R and F Acquisition Group is looking for entry level customer service and sales associates. All those skills you learned from talking to customers in the mall or in your store, are completely translatable to our customer service and sales positio...
Position summary Customer Service and Sales our web siteat: rfacquisitiongroup Our Customer Service / Sales Rep position will include training in the following areas: :Sales, Marketing and Customer Service :Presentations to Business Prospects :Acquiring new customers on behalf of our clients :Working directly with Leaders :Travel Opportunities :Growth opportunity to Management Job responsibilit...
A Syracuse area company is seeking a Bilingual Call Center Representative to join their growing team. This positions pays $14.50 per hour, with full-time hours. Job Duties: Answering inbound calls in a fast-paced environment Make outbound calls with changes and update new schedules and notes in database Communicate with customer via email as needed Provide pertinent information to customers Res...
Position details Are you a fun and energetic individual with a great sense of humor who is looking to try something new? Prime Time Marketing works on behalf of a leading provider of renewable energy and smart home technology in North America. We pride ourselves on exceptional customer care and quality products. Due to enormous success we are experiencing growth and are looking to train entry:l...